COVID-19 Insurance and Business Support Information

Coronavirus (Covid19) Information Primo plc

We have set up this page to provide information and support for clients and individuals looking for resources to aid during the Coronavirus Pandemic. From what our insurance providers are doing to support our clients to third party news, information and links.

Business Support Information

If my business is currently not operating, do I still need to renew my insurance cover?

Insurance is still essential for businesses even if you're unable to operate at present. Your policy will always be protecting you and your business, your stock, equipment, premises, legal costs and cyber attacks. There is also the legal requirements for employers' liability and commercial vehicle cover. While premises are unoccupied, there are even more risks from vandalism and theft. Insurance cover is crucial even while we are in lockdown due to the impact of COVID-19.

Genuine claims are still being handle as usual, but, of course, there may be short delays. The government has offered support to businesses, but the help has been slow in coming, which is little help for a company that requires immediate assistance with funds now. The FCA understands this too, and there have been reports of them stepping up and speaking to insurers to try and get the wheels moving a little faster.

I originally meant for this to be an article on what our providers and we are doing to help you. Then it dawned on me that I could make this page all about finding the help and assistance you need, links to find information and news stories that may affect businesses like yours. You'll find everything you need here on this page. We shall keep the page updated as best as possible.

Below you will find links to third party sites providing information and articles on our page below.

Third Party Information and Resources

Find information resources below. Please use the menu to filter results to find the most relevant information or news for your needs.

Insurers must pay small firms for Covid lockdown losses

BBC News
Tens of thousands of small businesses will receive insurance payouts covering losses from the first national lockdown, following a court ruling.
Risk Assessment Template

Risk Assessment Support

Primo plc
Several UK organisations are providing e-learning, information and support to small businesses who are trying to keep people safe.

Coronavirus: What are the rules for face masks or face coverings?

BBC News
People must now wear face coverings in shops around the UK. Rules are also in place on public transport, in some schools and places like galleries and museums

Coronavirus: New rules to protect British firms amid virus

BBC News
The government will introduce new measures on Monday to protect businesses critical to public health from foreign takeovers.

Reopen your business safely during coronavirus

Employers that want to reopen their business have a legal responsibility to protect their employees and other people on site.

FCA business interruption test case: A peek into insurers' defences

Insurance Business
All of the defendants in the Financial Conduct Authority’s (FCA) High Court business interruption test case have served their defences, and Insurance Business brings you some of the key points from the documents.

Coronavirus furlough scheme to finish at end of October, says chancellor

BBC News
The UK's coronavirus furlough scheme will finish at the end of October, Chancellor Rishi Sunak has confirmed.

Virus-hit self-employed to receive second payment

BBC News
Self-employed people whose work has been affected by coronavirus will receive a "second and final" grant in August, the government says.

Coronavirus: What help are self-employed getting from government?

BBC News
The self-employed are receiving government support to cover some of the losses they face as businesses struggle in the wake of the coronavirus pandemic.

UK companies to shun business interruption insurance

Financial Times
A third of small companies in the UK could stop buying business interruption insurance in the wake of growing controversy.

Coronavirus: Insurer to give £25 refunds as cars and vans sit idle

BBC News
One of the UK's biggest motor insurance companies, Admiral, is giving a £25 refund to customers as cars and vans sit idle in the coronavirus pandemic.

Coronavirus advice for employers

SHP Online
The UK’s lockdown will continue for at least three more weeks. Foreign Secretary Dominic Raab revealed five points to influence the government’s decisions on social distancing:

Hiscox speaks up amid legal action threat

Insurance Business
Bermuda-headquartered specialist global insurer Hiscox has broken its silence after hitting the headlines recently over its business interruption (BI) policies.

Coronavirus: Insurance firms ordered to pay out or explain

BBC News
The Financial Conduct Authority has ordered insurance companies to pay out claims to firms "as soon as possible" or explain themselves to the watchdog.

Government Furlough Scheme

Claim for wages through the Coronavirus Job Retention Scheme

Swiss Re makes significant commitment to support global COVID-19 relief efforts

Insurance Business
Reinsurance giant Swiss Re Group has committed CHF5m (US$5.2 million) to support global COVID-19 relief efforts, particularly in developing countries.

Financial support for businesses during coronavirus (COVID-19)

Find out what financial support you can get for your business.

Coronavirus: Insurance companies pause dividend payments

BBC News
Insurers Aviva, RSA, Direct Line and Hiscox have scrapped plans to pay dividends to shareholders during the coronavirus crisis.


Here you can find information relating to COVID-19, including advice, guidance, and common questions relating to insurance and long-term savings products.

Get help and support for your business

Your business can get advice and financial help from government-backed schemes. Enter your details and select the type of support you need.

Coronavirus: Lawsuit looms for Hiscox over business interruption policies

Insurance Business
Businesses such as a creative communications agency, a café, and a recruitment firm are said to be planning to sue Hiscox after the specialist insurer rejected their coronavirus-related business interruption insurance claims.

Coronavirus: Government unveils £1.3bn scheme to help start-ups

BBC News
The government has announced a £1.25bn package to support innovative new companies that are not eligible for existing coronavirus rescue schemes.

Coronavirus: 'There is help out there if you ask for it'

BBC News
Natalie Raeside has been a painter and decorator for 20 years, following in her father's footsteps.

Coronavirus: Financial help for the self-employed

Latest news on what financial support is available for the self-employed and freelancers.

Coronavirus - what it means for you

Citizens Advice
There are things you can do to help you avoid getting coronavirus, also known as COVID-19. There are also things you can do to stop the virus spreading if you think you have it.

Most UK firms do not have coronavirus coverage, insurance industry told

The Guardian
Most UK businesses will not be eligible for insurance payouts over the Covid-19 lockdown, the City watchdog has warned, adding that it was not prepared to intervene on their behalf.

Insurance and coronavirus (Covid-19): our expectations of firms

Many consumers are currently in a vulnerable position because of the coronavirus (Covid-19) pandemic. We expect insurers, given the unprecedented impact of coronavirus, to be aware of the circumstances that their customers find themselves in.

A guide to home working

SHP Online
Many businesses have begun to embrace the idea of flexible working and working from home and, in the current climate, more and more of us may find ourselves plunged into doing so for longer than the one to two days a week, which employers and employees adapt to fairly easily.

Coronavirus claims thousands of UK businesses

Financial Times
Some 21,000 more UK businesses collapsed in March than the same month a year ago, the first proof of the toll coronavirus is taking on companies.

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